This document sets forth the Playa Grande Resorts Privacy Policy (the "Privacy Policy") for this Web site, www.playagranderesort.com (the "Site"). If you have objections to the Privacy Policy, you should not access or use this Site.

All "personal information" ("personal information" is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. Playa Grande Resorts reserves the right to change the Privacy Policy from time to time at its sole discretion, and will provide notice of material changes on this page of the Site. If as the result of such changes, you want to alter the ways in which Playa Grande Resorts is allowed to use your personal information, you can do so by following the procedure described below in the section titled "Updating your personal information and privacy preferences."

You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy by your continued use of the Site after such notice has been posted for thirty (30) days with the following exception: If at the time you provide personal information to Playa Grande Resorts you are given the opportunity (as you currently are) to limit how such information will be used to communicate with you, either by Playa Grande Resorts or by third parties, Playa Grande Resorts will not change your preference in this regard without your express consent. Entities collecting personal information

Personal information on this Site is collected by Cabo Resort Reservations. Cabo Resort Reservations' address is P.O. Box 383, Pacific Palisades, CA 90272 and its telephone number is (800) 344-3349.

The Site may contain links to other sites at which personal information is collected. In such instances, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information.

Collection of personal information

As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as subscribing to the Playa Grande Resorts eNews services offered on the Site or using the Online Reservation service, Playa Grande Resorts may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Playa Grande Resorts may ask that you provide us personal information, such as your first and last name, mailing address (including ZIP code), e-mail address, telephone and facsimile numbers, and other personal information. When placing reservations on the Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

When you use the Site, Playa Grande Resorts may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol ("IP") address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. Playa Grande Resorts also uses such environmental variables to measure traffic patterns on the Site. Without expressly informing you in each particular circumstance, we do not match such information with any of your personal information.

When you submit personal information to Playa Grande Resorts through this Site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which Playa Grande Resorts and its affiliates and subsidiaries maintain offices, including, without limitation, the United States.

Playa Grande Resorts has established relationships with various service providers whose services are available to you from this Site or from Web sites that are linked to this Site. Typically, these providers offer services that Playa Grande Resorts customers might find useful, such as those that can be used in conjunction with Playa Grande Resorts services and products. In order to use those services, you may be required to provide personal information to the providers. Unless expressly provided to the contrary, personal information that you provide while you are visiting a provider's Web site will be subject to the privacy policy posted on such site. You should be aware that our agreements with these service providers often provide that they will share with Playa Grande Resorts personal information collected from you. In such instances, Playa Grande Resorts may use this information in a manner consistent with this Privacy Policy. In the situation where sites have an Playa Grande Resorts "look and feel," and you reasonably believe you are on an Playa Grande Resorts site, the site is collecting information in a solely intermediary capacity and does not use personal information for secondary purposes.

How your personal information is used

Playa Grande Resorts collects your information in order to record and support your participation in the activities you select. If you subscribe to our eNews service or place a reservation, for example, the information is used to process your request. As another example, if you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards.

Playa Grande Resorts may collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. Playa Grande Resorts may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

Your choices with respect to personal information

Playa Grande Resorts recognizes and appreciates the importance of responsible use of information collected on this Site. Without your consent, Playa Grande Resorts will not communicate any information to you regarding products, services, and special offers available from Playa Grande Resorts unless you request it, although we may find it necessary to communicate with you regarding your use of the services on this Site. Except in the particular circumstances described in this Privacy Policy, Playa Grande Resorts will also not provide your name to other companies or organizations without your consent.

There are other instances in which Playa Grande Resorts may divulge your personal information. Playa Grande Resorts may provide your personal information if necessary, in Playa Grande Resort's good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order or to protect the rights of Playa Grande Resorts or others.

Personal information that you provide resides on a secure server and is only accessible to selected Playa Grande Resorts personnel and contractors via password. Since this information is not accessible by you, you will not be asked to select a password in order to view or modify such information. Updating your personal information and privacy preferences

You have the right to access and correct your personal information and privacy preferences at any time. Personal information submitted through this Site is not accessible online. You may access and correct your personal information and privacy preferences (such as whether you wish to receive promotional communications from Playa Grande Resorts or third parties) by writing or calling Playa Grande Resort's designated representatives at:

Cabo Resort Reservations
P.O. Box 383
Pacific Palisades, CA 90272
USA
Telephone number: 800-344-3349

Please include your name, address, and/or e-mail address when you contact us. In your correspondence, please also indicate with as much detail as possible the location on this Site where you provided your personal information.

Privacy-related inquiries and complaints

Playa Grande Resorts takes its users' privacy concerns seriously. If you believe that Playa Grande Resorts has not complied with this Online Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to Cabo Resort Reservations at the address indicated above.

In your letter, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the Playa Grande Resorts Online Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly.

Please note that if you provide Playa Grande Resorts with inconsistent privacy preferences, Playa Grande Resorts cannot guarantee that your most recent privacy preference will be honored.

Also, please note that Playa Grande Resorts is not responsible for the content or privacy practices of non-Playa Grande Resorts Web sites to which this Site may link. You should review the privacy policy of such sites before using the sites.